🛡️ Privacy Policy for HELIO
1. About HELIO
HELIO is a mobile application developed by Havagrd AS. The app analyzes weather data and conditions such as visibility, wind, waves, lightning, cloud base, and temperature to provide a calculated probability for normal offshore helicopter traffic. The app also offers features such as flight radar with helicopter tracking, overview of rig positions, shift calendar, course overview with notifications, salary calculator, forum, and news section.
2. What Personal Information We Collect
To provide and improve the service, we collect the following information:
- Basic account information: name, email address, and password.
- Course and certificate data: information you enter yourself, including course names, expiration dates, and documentation.
- Forum activity: posts and comments you choose to publish in the app's forum.
- Usage data: information about how the app is used (for example, number of logins, which features are used most, and technical information about the device).
- Payment data: processed by third parties (we do not store card information directly).
3. How We Collect Data
Data is collected in three ways:
| 1 |
Directly from you when you create an account or register information in the app. |
| 2 |
Automatically, through analytics tools that collect usage statistics. |
| 3 |
From third-party APIs (for example, weather data, flight radar, and payment provider). |
4. Purpose of Processing
Personal information is used for the following purposes:
- Provide you access to the app's features (account, calendar, forum, course overview).
- Send you notifications about upcoming course expirations or updates.
- Improve the app's performance and user experience.
- Maintain security and prevent misuse of the service.
- Process necessary payment transactions through third parties.
5. Legal Basis for Processing
Processing of personal information is done in accordance with the EU General Data Protection Regulation (GDPR) Article 6, based on:
- Consent: When you register as a user and enter data voluntarily.
- Contract: When processing is necessary to deliver the service.
- Legitimate interest: To improve the app's functionality and security.
6. Third-Party Service Providers
HELIO uses third-party tools for specific purposes:
- Weather and flight radar APIs: to retrieve updated data.
- Payment provider: for secure payment processing.
- Analytics tools: to understand user behavior and improve the app (e.g., Google Analytics or Firebase).
All third-party providers are required to comply with applicable privacy legislation (GDPR/EEA).
7. Storage and Security
- Data is stored securely in databases provided by our subcontractors.
- We use technical and organizational measures to protect information from unauthorized access, modification, or deletion.
- Personal information is stored as long as you have an active account, or as long as necessary to fulfill the purpose for which it was collected.
8. Sharing of Information
We do not sell or share personal information with third parties without your consent, except for:
- Service providers who perform technical or operational tasks for us.
- When required by law, court order, or public requests.
9. Vacancy and Recruitment Data (GDPR)
Data Collected
When you use HELIO's vacancy and recruitment features, we collect and process the following additional personal data:
- CVs you create or upload, including name, contact details, work history, education, skills, and references.
- Job applications and associated cover letters or messages.
- Saved job searches and vacancy preferences.
- Your CV visibility settings (public or private).
Purpose and Legal Basis
This data is processed under GDPR Article 6(1)(a) (consent) and Article 6(1)(b) (contract performance) for the following purposes:
- Enabling you to create, store, and manage CVs for job applications.
- Transmitting your CV and application data to recruiting companies when you apply for vacancies.
- Allowing recruiters to browse publicly visible CVs when you have opted in to this feature.
- Sending you notifications about matching vacancies based on your saved searches.
Sharing with Recruiting Companies
When you apply for a vacancy, your CV and application data are shared with the recruiting company associated with that listing. If your CV is set to publicly visible, recruiters may access it without a direct application from you. Recruiting companies are independent data controllers and are responsible for their own GDPR compliance when processing your data.
Retention and Deletion
Job applications are retained for as long as the associated vacancy is active, plus a reasonable period thereafter. CVs stored in your profile remain until you delete them or close your account. You may request deletion of your application data at any time by contacting us or through your account settings.
10. Your Rights
As a user, you have the right to:
- Access what information we have about you.
- Correction of incorrect information.
- Deletion of data ("the right to be forgotten").
- Restriction or objection to processing.
- Data portability (to receive your own data).
To exercise these rights, contact us at post@helio.com.
11. Children's Privacy
The app is not specifically directed at children under 13 years of age. If we become aware that we have collected data about a child without parental/guardian consent, we will delete this information immediately.
12. Changes to the Privacy Policy
We may update this policy as needed. Changes take effect when published in the app and on www.helioapp.no. For significant changes, you will be notified in the app or via email.
13. Contact Information
Havagrd AS
Email: post@helioapp.no
Website: www.helioapp.no